Privacy Policy

Privacy Policy for Dr. Pooja Homeopathy

Dr. Pooja Homeopathy (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By accessing or using our services, you agree to the collection and use of information as outlined in this Privacy Policy.

1. Information We Collect

We collect different types of information for various purposes to provide and improve our services to you.

1.1. Personal Information

Contact Information: Name, email address, phone number, postal address.
Health Information: Medical history, symptoms, treatment details, and other health-related information provided during consultations.
Payment Information: Credit card information or other payment details for transactions (processed through secure third-party payment gateways).

1.2. Non-Personal Information

Usage Data: Information about how you access and use our website, such as your IP address, browser type, device type, and pages visited.
Cookies: We may use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us improve site functionality and remember user preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

2.1. Providing Services

To offer personalized homeopathic consultations and treatments.
To communicate with you regarding your appointments, follow-ups, and treatment progress.

2.2. Improving Our Services

To enhance the quality and efficiency of our services, including analyzing usage patterns and trends on our website.

2.3. Marketing and Communication

To send you promotional materials, newsletters, or updates about our services, if you have opted-in to receive such communications.
You can opt-out of marketing communications at any time.

2.4. Legal Compliance

To comply with legal obligations, such as responding to lawful requests by public authorities or to protect the rights, property, or safety of Dr. Pooja Homeopathy and our patients.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

3.1. Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting business, and providing services. These providers are obligated to protect your data and may only use it for specific tasks related to their services.

3.2. Legal Requirements

We may disclose your personal information if required by law or if we believe such action is necessary to comply with legal obligations or protect our rights, property, or safety.

4. Data Security

We take the security of your personal information seriously and implement various measures to protect it. This includes using secure encryption methods for online transactions and limiting access to your data to authorized personnel only. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal data:

5.1. Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete.

5.2. Data Deletion

You may request that we delete your personal information, subject to any legal or contractual obligations we may have.

5.3. Opt-Out

You may opt-out of receiving marketing communications by following the unsubscribe instructions in any email we send or contacting us directly.

5.4. Data Portability

You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

6. Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that site. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review their privacy policies.

8. Children’s Privacy

Dr. Pooja Homeopathy does not knowingly collect or solicit personal information from children under the age of 13. If you believe that we have collected personal information from a child under the age of 13, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any changes.