Refund Policy

Refund Policy for Dr. Pooja Homeopathy

At Dr. Pooja Homeopathy, we strive to provide the best possible service and care for our patients. However, there are specific conditions under which refunds may be granted. By booking an appointment or purchasing services from us, you agree to the terms outlined in this Refund Policy.

1. No Refund for Treatment Results

Homeopathic treatments vary from person to person, and while we make every effort to provide effective care, results are not guaranteed. We do not offer refunds for treatments based on patient satisfaction or expected outcomes.

2. Cancellation of Appointment

If a patient cancels their appointment more than 24 hours in advance, no cancellation fee will apply, and the appointment may be rescheduled.

If the cancellation is made within 24 hours of the scheduled appointment, a cancellation fee of [amount] may apply.

3. Refunds for Errors

If an error occurs on our part, such as an incorrect prescription or billing mistake, we will issue a refund or make the necessary corrections at no additional charge to the patient.

4. Refunds for Prepaid Services

For prepaid services (e.g., packages or multi-session treatments), if you are unable to continue with treatment for medical reasons, a refund for unused services may be considered. This refund will be prorated based on the number of treatments you have already received.

5. Process for Refund Requests

To request a refund, patients must contact us at [email address or phone number] within [X] days of the issue arising. Please include the following details in your request:

• Name
• Date of the service
• Reason for the refund request
• Any supporting documentation (e.g., receipt, prescription)

6. Refund Method

Refunds, if granted, will be processed via the same method of payment originally used by the patient.

7. Non-Refundable Services

Certain services may be non-refundable, such as consultation fees for homeopathy, which are billed at the time of service and are not refundable once provided.

8. Changes to Refund Policy

Dr. Pooja Homeopathy reserves the right to update or modify this Refund Policy at any time. Any changes will be communicated on our website or directly to patients.